FAQ

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Payments & Safety

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.

Learn more about our store's safe checkout experience (powered by Shopify) here.

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

We accept payments from major credit card companies like Visa, Mastercard, and American Express.

Shipping & Delivery

Yes, we offer free shipping on every order across the globe

With standard shipping, allow for 1 business day to process and up to 5 business days to deliver. We're a small company with lots of orders to handle.

International shipping could take up to 14 business days.

Shipping rates can vary depending on your region and are calculated at checkout.

Here are the full details of our Shipping Policy.

Yes, we ship our products all over the globe.

Please note that free shipping is not applicable for international orders and that shipping rates could vary depending on your region.

Returns & Refunds

Yes, we offer a hassle free 60-day money back guarantee.

A refund request can be submitted within 2 months after the purchase is made.

When an order includes free shipping, only the cost of the return shipping is handled by the customer.

MONEY BACK GUARANTEE

If you're not happy, returns within 60 days for a refund

WORLDWIDE SHIPPING

Ship anywhere for free!

FRIENDLY SUPPORT TEAM

We'd love to hear from you on: care@naturallymum.com